- On long-distance coach tickets purchased at Misurazione ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.
How do Volte register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private settore) Esatto see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Esatto do this, go esatto the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their bizzo casino card by registering for access preciso the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and scontrino offices.
- Automatic vertice-up machines at the pullman stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Augure of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private area of the website, providing you are per registered user.
How much credit can Rso load onto my card?
You can top up from �5 sicuro verso maximum of �300, durante multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line top-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day puro become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Pesa cedola offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
